INFORMATION ON MASTER’S THESIS

1. Full name: Nguyen Huyen Anh 2. Sex: 3. Date of birth: 31/08/1974 4. Place of birth: Nam Dinh city 5. Admission decision number 1528/2009/QĐ-XHNV-KH&SĐH by the Rector of University of Social Sciences and Humanities, Vietnam National University, Hanoi. 6. Changes in academic process: (List the forms of change and corresponding times) 7. Official thesis title: External affairs to support tourism development in Quang Ninh 8. Major: Tourism studies 9. Supervisor: Assoc. Prof. Dr. Tran Minh Hoa, Vice Rector of University of Social Sciences and Humanities, Dean of Faculty Tourism Studies. 10. Summary of the findings of the thesis: Quang Ninh owns a plentiful, diversified and unique tourism resource with outstanding and different values. This is a big advantage to develop its tourism industry. Basing on the external orientations of the Party, the State of Vietnam, the tourism development orientation of the Central Government authority and actual conditions in Quang Ninh, the Party Committee of Quang Ninh province set out a tourism development target and strategy that to develop tourism industry into a key economic sector. To reach such target, entire political system and all people of Quang Ninh province should stand side by side and strive for completing the political tasks and enhancing awareness of tourism so that the tourism industry of Quang Ninh can develop in right direction and complete the target set out. As a professional entity in charge of consulting the external affairs of the province, as of the date of establishment (2005) to date, Quang Ninh Department of External Affairs has not always stopped developing and gradually improved its organizational structure, public servants, officers to meet requirements of getting higher in the external affairs of Quang Ninh in the period of international in-deep and wide integration, especially, with playing a role of exchange for the socio-economic development of the province, the tourism industry included. With confidence of a public servant working in the external affairs of the locality and knowledge of tourism gained after training, I realize that tourism potential of Quang Ninh province is very big and should develop all resources to support the tourism development. After researching some materials and surveying reality and collecting data from the related resources, summarizing and processing data, analyzing and evaluating the actual status, the Thesis focuses on settling the following issues: Firstly, systemize some reasoning issues in external affairs in general, the external affairs in Quang Ninh in particular. Point out contents that the external affairs have been done to support the development of the local tourism; Secondly, research, evaluate the real status of the tourism development of Quang Ninh, the real status of the external affairs which supports the tourism industry via receiving guests to visit and work in the province (how to receive guest), organization activities for senior delegates of the province to go on business abroad (how to give guest a send-off), information about external activities, development and expansion of international cooperation relation, support to the tourism industry to organize big events of tourism in the province, evaluate achievements and limits of the external affairs for the tourism industry. Thirdly, basing on the actual status, achievements and limits of the external affairs in supporting the tourism industry to develop and external orientations of the Communist Party of Vietnam, the Socialist Republic of Vietnam and Party Committee of Quang Ninh province and the guidance viewpoint and the target of provincial tourism development, the Thesis proposes some resolutions to enhance performance of the external affairs in supporting the tourism development, they are: Enhancing quality of receiving guests, external information, international cooperation development, improving professional services and foreign languages for external affair staff. Fourthly, submit some proposals to the Ministry of Foreign Affairs, the Ministry of Culture, Sports and Tourism, People’s Committee of Quang Ninh province to pay attention and facilitate Quang Ninh province in the external affairs and the tourism development. Thanks to own attempts and many helps from communities and individuals, the Thesis has been completed. The Author hopes that through this Thesis, she can make a small contribution to the development of external affairs and the tourism industry of Quang Ninh in the coming years.